Terms and Conditions

Last updated: 26/07/2026

About Nova Mediation Solutions

Nova Mediation Solutions provides professional mediation services designed to assist parties in resolving disputes through structured communication and collaborative problem-solving.

Nature of Mediation

Mediation is a voluntary and confidential process where an impartial mediator assists participants in exploring potential solutions.

The mediator does not make decisions for the participants or determine who is right or wrong. Any agreement reached remains the responsibility of the participants.

Impartiality

Nova Mediation Solutions will remain impartial throughout the mediation process and will not represent or advocate for either party.

Suitability for Mediation

Nova Mediation Solutions reserves the right to determine whether mediation is suitable in the circumstances presented. Mediation may not be appropriate in all situations.

Confidentiality

Mediation discussions are confidential, subject to any legal or professional obligations requiring disclosure.

Fees and Payment

Fees will be confirmed before mediation begins. Payment arrangements and responsibilities will be agreed with participants in advance.

Cancellation and Rescheduling

Participants should provide reasonable notice if they need to cancel or reschedule a session. Cancellation terms will be confirmed before mediation commences.

Online Mediation

Nova Mediation Solutions conducts mediation sessions online via Zoom. Participants are responsible for ensuring they have access to a suitable device, internet connection and private environment for the session.

No Legal Advice

Mediation is not a substitute for independent legal advice. Participants may wish to seek legal advice before, during or after the mediation process.

Contact

If you have any questions regarding these Terms & Conditions, please contact: info@novamediationsolutions.com